You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawalperiod is fourteen days from the day on whichpossession of the last goodswas taken by youor a third party named by you who is not the carrier.

To exercise your right of withdrawal, you must inform us (Blockbau Design GmbH, postal address: Jollystraße 25, 76137 Karlsruhe, Germany; Phone: +49 (0) 721 51644442; Fax: +49 (0) 721 51644445) of your intent to withdraw from this contract by means of a clear statement (e.g. a posted letter or fax).You may use the attached withdrawal form template, but this is not mandatory. To meet the withdrawal period, it is sufficient for you to postthe withdrawal notice before expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refundall payments received from you, including delivery charges (except for additional costs arising from the use of a different type of delivery than the cheapest standard delivery optionoffered by us) immediately and at the latest within fourteen days from the day on which the withdrawalnotice of this contract has been received by us.

For this repayment,we will use the same means of payment used by you in the original transaction, unless otherwise expressly agreed; in no case will you be charged any fees for this refund. We may refuse repayment until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event nolater than fourteen days from the date on which you inform us of the cancellation of this contract. This requirementis met if you send the goods before the deadline of fourteen days. The costs for the return of the goods mustbe borne by the customer.

You only have to pay for a possible loss in value of the goods, if this loss of value is caused by any handling of the goods that goes beyond what is required in order to examinetheir properties, characteristics and functioning.


The right of withdrawal does not apply to contracts for the delivery of goods that are made to customer specifications or clearly tailored to personal requirements.

Download: withdrawal form template