Delivery and Payment Targets

Product availability and delivery

For all products, the delivery period specified in the product description applies.

Delivery will be made to the delivery address provided by the customer. The delivery address may differ from the billing address. If no delivery address is specified, the product will be delivered to the billing address.

Transfer of risk

If the customer is a consumer, we always bear the shipping risk irrespective of the shipping method. If the customer is a business, the risk is transferred to the customer as soon as we hand over the goods to the forwarding agent, freight carrier or other deliverer commissioned to carry out the shipment. The place of fulfilment is Karlsruhe, Germany.


The purchase of our products is subject to the statutory warranty of two years.The warranty is only provided if our storage, care and warning and safety instructions are observed and complied with.

Terms of payment

The purchase price becomes due immediately upon order. The customer can pay either via PayPal or prepayment. When paying via prepayment, the customer will receive the bank details by invoice. When paying via PayPal, the purchase is protected by a buyer protection.